Resume

Education

2019

New Media and Web Development Certificate

British Columbia Institute of Technology

Web Page, Digital/Multimedia and Information Resources Design

2015

Bachelor of Fine Arts in Acting

University of British Columbia

A creative three years in which I improved my public speaking skills, interpersonal skills, and developed my innovative thinking style. I also learned how to work well as a team, how to foster group cohesiveness, and how to engage positively with multiple different personality types.

Experience

November 2019 - Present

Design & Marketing Consultant

Method + Metric SEO Agency

My tasks center around the promotion of the Method + Metric brand, as well as design, development, content creation, and marketing for clients.

Sep 2017 - Aug 2018

Administrative Assistant

The Clubhouse Childcare Centre

My duties comprised of facilitating the operation of nine different childcare programs, providing services for over three-hundred children; responding to parent queries, gathering resources and information pertinent to their needs; collection of payments (cash, e-transfers), allocating to the correct account; creating and updating children’s files, data entry; creation of official administrative documents and forms using Excel; ordering all office materials and supplies; whatever else was needed to ensure the smooth operation of the office.

Sep 2008 - Aug 2017

Server

Various Food Service Settings throughout the Lower Mainland

Working a fast paced customer service setting for over nine years has taught me many desirable, transferable skills such as multi-tasking, time management and prioritisation, teamwork, and resilience. I know how to diffuse possible stressful customer interactions and how to prevent escalation using non-violent communication and active listening. Serving has also taught me how to remain focused and keep a cool head in high-pressure situations.