Resume
Education
New Media and Web Development Certificate
British Columbia Institute of Technology
Web Page, Digital/Multimedia and Information Resources Design
Bachelor of Fine Arts in Acting
University of British Columbia
A creative three years in which I improved my public speaking skills, interpersonal skills, and developed my innovative thinking style. I also learned how to work well as a team, how to foster group cohesiveness, and how to engage positively with multiple different personality types.
Experience
Design & Marketing Consultant
Method + Metric SEO Agency
My tasks center around the promotion of the Method + Metric brand, as well as design, development, content creation, and marketing for clients.
Administrative Assistant
The Clubhouse Childcare Centre
My duties comprised of facilitating the operation of nine different childcare programs, providing services for over three-hundred children; responding to parent queries, gathering resources and information pertinent to their needs; collection of payments (cash, e-transfers), allocating to the correct account; creating and updating children’s files, data entry; creation of official administrative documents and forms using Excel; ordering all office materials and supplies; whatever else was needed to ensure the smooth operation of the office.
Server
Various Food Service Settings throughout the Lower Mainland
Working a fast paced customer service setting for over nine years has taught me many desirable, transferable skills such as multi-tasking, time management and prioritisation, teamwork, and resilience. I know how to diffuse possible stressful customer interactions and how to prevent escalation using non-violent communication and active listening. Serving has also taught me how to remain focused and keep a cool head in high-pressure situations.